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WE ARE NO LONGER MAILING OUT FINAL NOTICES FOR UTILITY BILLS.
Payment is due on 10th of each month. If the 10th falls on a weekend or a holiday. Payment is due by Noon the following business day without a penalty. The gross amount must be paid by the 20th to keep the service(s) from being disconnected.
Equal payment plans are based on the last twelve months average. You may sign up for the equal payment plan by June 30th of each year.
We now accept credit/debit and electronic check payments for utility payments.
Need energy assistance?
Southeast Tennessee Human Resource Agency (SETHRA) may be able to help. SETHRA provides public transportation, emergency rent, utility assistance, weatherization assistance, low income heat assistance, commodities and emergency aid as funding permits. The transportation is provided to the public regardless of their income. All other services are designed for low income households. SETHRA is state and federally funded. Website: www.sethra.us